Logging in to the Support Portal

Welcome to the updated Support Portal

This portal provides the following general support services:

  • Access to our library of technical papers, presentations and other material.
  • Submit requests, comments or questions to Perceptive Engineering. Use the Submit a Request option on the main toolbar.

We also provide the following additional services to customers with active software or application support contracts:

  • Access to PerceptiveAPC software and documentation downloads in the Perceptive APC Software forum group.
  • Access to Quality Documentation relating to your company's PerceptiveAPC applications in the Customer Support forum group.
  • Submit application or software support requests (using the same Submit a Request option on the main toolbar).

Logging into the Support Portal

To access the above services, please login to the support portal via the 'Sign In' option. If you have not previously registered on this site, please click ‘sign up’ in the right hand corner of the Support Portal website. If you have already registered on our support portal, but require a password reminder, please visit, click the ‘login’ button, then choose the ‘Forgot My Password’ option.


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